yippeetech.co.uk believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.
Under this policy:
We at Yippee Tech have a one-call refund policy. You may request for a refund upon cancelling your subscription within 30 days of purchase of your subscription. Once we receive a request refunds are processed within 7-10 business days after that it typically takes another 3-5 days to be credited back to your credit card.
Refunds are only processed after receiving a request via email from the registered email address in our records. Please send your email to [email protected] We do not process requests over chat and phone but if you choose to call or chat we will inform you to send us mail. Terms which may void the refund request.
- If you have used technical support services on two or more instances.
- If you are requesting for a refund from an email address which isn’t the registered email address.
- If you are requesting for a refund to a credit card which wasn’t the same as the one which you used to process payment while placing an order for your subscription.
- If you have placed an request by any medium besides email.